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Knowledge Base – Best Documentation and FAQs Plugin with AI Assistance

Knowledge Base – Best Documentation and FAQs Plugin with AI Assistance

Beschrijving

Our Knowledge Base plugin is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It’s easy to use and includes many features to help you build a visually appealing Knowledge Base.

Designed with a modern and professional appearance by default, it also offers numerous customization options to align with your brand’s identity. Features include premade designs, popular articles, a Table of Contents (TOC), FAQs, a navigation sidebar, analytics, and customizable archive pages.

Our Knowledge Base is optimized for search engines. See our documentation for details on how this is achieved. The plugin supports multilingual and RTL languages, ensuring accessibility for an international audience. Our articles are responsive and retina-ready, ensuring your knowledge base looks great on all devices.

Examples of Included Professional Layouts
* Basic Layout here
* Tabs Layout here
* Drill Down Layout here
* Classic Layout here
* Category Focused Layout here

Bekijk hier onze knowledgebase documentatie

KEY FEATURES

✅ Een snelle zoekbalk met vermelde resultaten

✅ Vijf niveaus van hiërarchische documentatie

✅ Article view counter with Popular and Recent Articles (NEW)

✅ FAQs Module and Shortcode (NEW)

✅ Professional layouts including Basic, Tabs, Category Focused, Classic (NEW) and Drill Down (NEW)

✅ Customizable Category Archive Page

✅ Articles with breadcrumb, back button, navigation, print button, TOC and more

✅ Navigation sidebar listing categories and articles

✅ AI Content Writing Like ChatGPT

⭐ MORE FEATURES

  • Set up in minutes
  • Organiseer je documentatie per team, product en dienst met tabs lay-out
  • Order articles and categories alphabetically, chronologically, or in any other order using drag and drop.
  • Optimized for the best SEO results to enhance online visibility
  • Counts your Article Views and displays Popular and Recent Articles
  • Analytics to track your Knowledge Base usage
  • Supports RTL languages, WCAG accessibility standards, and works with WPML and Polylang
  • Responsive design that works with any theme and mobile devices
  • Frequently Asked Questions (FAQ) Module and shortcode.
  • Articles Index Directory shortcodes. Learn More
  • Change typography (font family and size) for article and category names, TOC, breadcrumbs, and more.

💡 GET WRITING HELP WITH ChatGPT AI

  • Check your spelling and grammar with GPT.
  • Verify spelling and grammar, and generate article outlines.

💡 EASY TO STYLE WITH PRE-MADE DESIGNS

  • Choose from 26 professional pre-made designs, no coding required.
  • Enjoy a variety of colors, styles, and layouts.
  • Switch between designs with a single click.
  • Choose from Basic, Tabs, Category Focused, Classic and Drill Down layouts.

💡 WORKS WITH BUILDERS

  • Compatible with Elementor and Gutenberg Blocks
  • Works with Beaver Builder, Divi, Visual Composer, and others.

💡 HELP DIALOG CHAT INTEGRATION

The free Help Dialog Chat plugin offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat shows FAQs, search, and a contact form. Learn More

✅ Why Choose Echo Knowledge Base?

  • It’s an easy-to-use plugin for your WordPress website.
  • Choose from ready to use professional designs.
  • Match your theme with a simple visual Editor, no coding required.
  • Organize your articles and categories into five levels of hierarchy.
  • All essential features are free, plus get access control and more with add-ons.
  • Friendly and timely support from our team.

🚀 PRO Features

  • Beheer toegang en machtigingen op basis van groepen, WordPress gebruikers en rollen en aangepaste rollen.
  • Beheer openbare en privéartikelen en wie artikelen kan lezen, schrijven en bewerken.
  • Maak onbeperkt kennisbanken met afzonderlijke artikelen, categorieën, tags en meer.
  • Import and export articles and categories using CSV and XML.
  • Indelingen van zijbalk en raster maken.
  • Vote on articles, add a feedback form, and learn from analytics.
  • Meer widgets en shortcodes voor categorieën, populaire artikelen en de zoekbalk.
  • Vervang artikelen door links naar PDF’s, externe documenten, videolinks en meer.
  • Filter zoeken op categorie.
  • Gebruik Geavanceerde zoekanalyses om de meest populaire en lege zoekopdrachten te bepalen.
  • Migrate, create and copy articles and images from your Knowledge Base.

_____

💡 GA VERDER MET ADD-ONS

PRO-bundel
Bekijk onze PRO Bundle.

Access Manager
Met Access Manager kunnen beheerders, bedrijven en organisaties de toegang tot hun privé-kennisbank beheren en beperken op basis van WordPress-gebruikersaccounts. Toestemming verlenen met behulp van rollen en groepen.

Elegante lay-outs
Elegante lay-outs voegt raster- en zijbalklay-outs toe. Gebruik Rasterindeling of zijbalkindeling voor de hoofdpagina van KB of combineer basisindelingen, tabbladen, raster- en zijbalkindelingen op verschillende manieren. Meer weten?

Meerdere kennisbanken
Maak meerdere kennisbases, een voor elk product, dienst, onderwerp of afdeling. Elke Knowledgebase heeft afzonderlijke artikelen, URL’s, KB-hoofdpagina en beheerdersschermen. Leer meer.

Geavanceerd zoeken
Verbeter de zoekervaring van gebruikers en bekijk zoekanalyses, waaronder populaire zoekopdrachten en zoekopdrachten met geen resultaten. Meer weten?

Artikel beoordeling en feedback
Stel gebruikers in staat waardevolle feedback te geven op je artikelen. Verzamel analyses over de meest en minst beoordeelde artikelen. Meer informatie.

Widgets
Voeg Knowledgebase Search, meest recente artikelen en andere widgets en shortcodes toe aan uw artikelen, sidebars en pagina’s. Meer weten?

Aangepaste links voor PDF’s en meer
Stel artikelen in om te linken naar PDF’s, pagina’s, berichten en websites. Meer informatie.

Articles Import and Export
Import and export articles and their content, comments, categories, tags, and attachments. Migrate and copy articles between KBs. Edit articles outside of WordPress. Learn More.

  • (PRO) Raster lay-out hier
  • (PRO) Zijbalk lay-out hier
  • (PRO) Links hier

_____

OUR FREE COMPLEMENTARY PLUGINS

✅ The Help Dialog Chat offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat includes FAQs, search, and a contact form. Learn More

✅ The Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More

Show IDs reveals IDs on admin screens, including posts, pages, custom post types and taxonomies, and others. Learn More

✅ The Content Down Arrow is coming soon.

Schermafbeeldingen

  • Modular page setup example

  • Classic Layout example

  • Drill Down Layout example

  • Categories Focused Layout example with icons

  • Categories Focused Layout example with icons

  • Basic Layout example with images

  • Basic Layout example with images

  • Tabs Layout example with images

  • Tabs Layout example with images

  • Article page with breadcrumb, back button, print button, Table of Content, widgets, and more

  • Frequently Asked Questions shortcode and module

  • Category Archive Page

  • Resource Links module

  • ChatGPT AI content writing assistant to correct spelling and grammar

  • ChatGPT AI to improve article outline

  • ChatGPT AI to improve article content

  • Five levels of categories

  • PRO version: Advanced Search with analytics showing popular and not-found searches

  • PRO version: Elegant Layouts with Category sidebar and list of articles

  • PRO version: Access Manager to restrict access to knowledge base content

  • PRO version: Advanced Search and Sidebar from Elegant Layouts

Blokken

Deze plugin voorziet 1 blok.

  • Knowledge Base – Best Documentation and FAQs Plugin with AI Assistance

Installatie

U de Knowledge Base voor documenten en veel gestelde vragen installeren vanuit uw WordPress-dashboard of handmatig uploaden via FTP.

OPTIE 1: Knowledgebase plugin installeren vanuit WordPress Dashboard

  1. Navigeer naar Plug-ins -> Nieuw toevoegen.
  2. Zoek naar ‘Knowledge Base for Documents and FAQs’ en installeer de plugin.
  3. Activeer de plugin via het ‘Plugins’ menu in WordPress
  4. Optionele stap: configureer de plugin in het Beheer menu, in Kennisbank -> KB configuratie pagina.

OPTION 2: Plug-insbestanden handmatig uploaden

  1. Download het plugin bestand van de plugin pagina: echo-knowledge-base.zip.
  2. Pak het bestand echo-knowledge-base.zip uit.
  3. Upload de map ‘echo-knowledge-base’ naar uw map ‘/wp-content/plugins’ (wijzig de naam van de map niet).
  4. Optionele stap: configureer de plugin in het Beheer menu, in Kennisbank -> KB configuratie pagina.

FAQ

Waar vind ik volledige documentatie over uw knowledgebase?

Volledige doorzoekbare documenten zijn te vinden op Knowledge Base

What is ChatGPT ?

Read about ChatGPT at ChatGPT

Beoordelingen

28 april 2024
Have this running on a few sites. Easy to customize and a lot of thought out features. Support requests are always handled in a decent amount of time.
19 april 2024
I had an issue with my knowledgebase and they were quick to help, even with me having to go back and forth via email. They were very patient with me and were able to help me figure out the issue and correct it. Awesome support!
5 april 2024
I’ve been using Echo knowledge base for over a year now and just purchased a lifetime license. It’s that good. The knowledge base features have worked flawlessly and any questions I have had during the setup process were answered promptly. The analytics provided has been extremely helpful in knowing what kind of questions my user base is asking and where I need to focus content. It’s been an excellent tool and addition to my website!
13 december 2023
I love the plugin and the support is amazing. I tried a few plugins before, but this is the best.
31 oktober 2023
We’re building a large knowledge base & this plugin has been great to work with, easy to use, great documentation, with lots of great add on options – and truly great customer support! No hesitation to give this one 5 stars.
9 augustus 2023
Outstanding software and support, always eager to help very fast and accommodating! We use the knowledge base for several years now with many different user groups, the access management is well thought through and easy to use.
Lees alle 98 beoordelingen

Bijdragers & ontwikkelaars

“Knowledge Base – Best Documentation and FAQs Plugin with AI Assistance” is open source software. De volgende personen hebben bijgedragen aan deze plugin.

Bijdragers

“Knowledge Base – Best Documentation and FAQs Plugin with AI Assistance” is vertaald in 13 talen. Dank voor de vertalers voor hun bijdragen.

Vertaal “Knowledge Base – Best Documentation and FAQs Plugin with AI Assistance” naar jouw taal.

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Bekijk de code, haal de SVN repository op, of abonneer je op het ontwikkellog via RSS.

Changelog

12.21.0

Release Date: May 11, 2024
* New: toggle article list icons on/off
* New: custom article list icons (Elegant Layout)
* Update: FAQs shortcode with extra parameters
* Fix: Cleanup and minor fixes

12.20.0

Release Date: Apr 27, 2024
* Update: demo data
* Update: security improvements
* Fix: Cleanup and minor fixes

12.11.2

Release Date: Apr 5, 2024
* Update: security improvements
* Update: Show KB Main Page tag in list of pages
* Fix: Cleanup and minor fixes

12.11.0

Release Date: Mar 24, 2024
* Update: WordPress 6.5
* Update: Category Archive Page v3 with more settings and features
* Fix: Cleanup and minor fixes

12.0.1

Release Date: Mar 8, 2024
* Fix: Cleanup and minor fixes

12.0.0

Release Date: Mar 8, 2024
* New: Category Archive Page v3 with new designs and settings
* Fix: Cleanup and minor fixes

11.42.0

Release Date: Feb 25, 2024
* Fix: Cleanup and minor fixes

11.41.0

Release Date: Feb 25, 2024
* New: FAQs title and location
* New: Articles List title and location
* Update: Drill Down Layout – improved sub-category display
* Update: remove FAQ draft status
* Fix: Cleanup and minor fixes

11.40.1

Release Date: Feb 16, 2024
* Update: improved loading of settings UI
* Fix: Cleanup and minor fixes

11.40.0

Release Date: Feb 10, 2024
* New: FAQ Groups and FAQ Group Shortcode
* New: All Articles – add category filter
* Fix: Cleanup and minor fixes

11.31.0

Release Date: Jan 6, 2024
* Update: Retire Article v1
* Fix: Article View Counter unserialize fix
* Fix: Cleanup and minor fixes

11.30.2

Release Date: Dec 17, 2023
* Fix: Settings UI error

11.30.1

Release Date: Dec 17, 2023
* Fix: Cleanup and minor fixes

11.30.0

Release Date: Dec 12, 2023
* New: Popular Articles List
* New: Resource Links Module if Elegant Layout enabled
* Update: Rename Modular Layout and Reorganize UI
* Update: Rename Product Layout to Drill Down Layout
* Fix: Cleanup and minor fixes

11.20.0

Release Date: Dec 3, 2023
* Fix: Cleanup and minor fixes

11.1.0

Release Date: Nov 10, 2023

  • New: FAQ Schema for FAQs

11.0.1

Release Date: Aug 14, 2023

  • Fix: Cleanup and minor fixes

11.0.0

Release Date: Aug 7, 2023

  • New: Modular Main Page
  • Update: WordPress 6.3 compatibility
  • Fix: Cleanup and minor fixes

10.2.0

Release Date: June 27, 2023

  • New: Article View Counter
  • Fix: Cleanup and minor fixes

10.1.0

Release Date: Apr 6, 2023

  • New: ChatGPT helper for article outline
  • New: ChatGPT helper for text improvements
  • Fix: Cleanup and minor fixes

10.0.0

Release Date: Feb 27, 2023

  • New: ChatGPT content writing assistant powered by GPT-3 from OpenAI
  • New: Advanced search param definition
  • Fix: Cleanup and minor fixes

9.21.0

Release Date: Feb 2, 2023

  • New: FAQs shortcode
  • New: Draft like Categories
  • Fix: Cleanup and minor fixes

9.20.0

Release Date: Nov 12, 2022

  • Update: Improve CSS loading speed
  • Update: Improve Google CLS
  • Fix: Cleanup and minor fixes

9.12.0

Release Date: Aug 23, 2022

  • Update: New UI for simple KB configuration
  • Update: Improve debugging
  • Update: Contributor can see a list of KBs
  • Update: full width when printing article
  • Fix: Cleanup and minor fixes

9.11.0

Release Date: June 25, 2022

  • Update: Option to show article title with Current Template
  • Fix: Cleanup and minor fixes

9.10.0

Release Date: May 23, 2022

  • New: Convert Posts and CPTs to KB Articles
  • New: KB Block Theme template
  • New: Article list indentation
  • Update: WordPress 6.0
  • Update: list available shortcodes and widgets
  • Fix: Cleanup and minor fixes

9.3.0

Release Date: Apr 2, 2022

  • New: Convert Posts and CPTs to KB Articles
  • New: Add backend mode to the Editor
  • Fix: Article content output for Current Template
  • Fix: Cleanup and minor fixes

9.2.1

Release Date: Mar 5, 2022

  • Fix: Article content output for KB Template
  • Fix: Cleanup and minor fixes

9.2.0

Release Date: Feb 25, 2022

  • Update: Article content output for KB Template
  • Fix: Cleanup and minor fixes

9.1.0

Release Date: Feb 18, 2022

  • New: Articles Index Directory shortcode
  • Fix: Cleanup and minor fixes

9.0.2

Release Date: Feb 2, 2022

  • Fix: Category private articles query.

9.0.1

Release Date: Jan 31, 2022

  • Fix: Revert change to article content output.

9.0.0

Release Date: Jan 30, 2022

  • New: navigation sidebar with categories and articles
  • Update: Various fixes and improvements.

8.4.0

Release Date: Nov 26, 2021

  • New: control speed of TOC scrolling
  • Update: Add import/export add-on links
  • Update: Allow private articles
  • Update: Various fixes and improvements.

8.3.0

Release Date: Nov 11, 2021

  • Update: Setup Wizard improvements.
  • Update: Various fixes and improvements.

8.2.2

Release Date: Oct 12, 2021

  • Fix: search finds only publish posts
  • Fix: Cleanup and minor fixes

8.2.1

Release Date: Sep 30, 2021

  • Update: resolve rare update issue

8.2.0

Release Date: Sep 30, 2021

  • Update: Add more access control settings
  • Fix: Cleanup and minor fixes

8.1.1

Release Date: Sep 17, 2021

  • Fix: Issue with post being array
  • Fix: Cleanup and minor fixes

8.1.0

Release Date: Sep 16, 2021

Changes:
* New: Access control – choose what Authors and Editors can change and if they can view analytics
* New: On the Category Archive Page, the author, date and category can be turned on or off
* New: Option to include or exclude articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes

8.0.1

Release Date: Aug 19, 2021

Changes:
* Update: do not include articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes

7.7.0

Release Date: May 20, 2021

Changes:
* New: Typography font options for text
* New: Custom icons for sub-categories in Categories Layout
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.6.0

Release Date: May 2, 2021

Changes:
* Update: Accessibility
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.5.0

Release Date: Apr 9, 2021

Changes:
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.4.0

Release Date: Mar 27, 2021

Changes:
* New: Search hit and miss counter
* Update: RTL compability
* Fix: Cleanup and minor fixes

7.3.1

Release Date: Feb 28, 2021

Changes:
* Fix: Issue with Multi-network and editor

7.3.0

Release Date: Feb 28, 2021

Changes:
* Update: preparation for WordPress 5.7
* Update: theme presets
* Fix: Cleanup and minor fixes

7.2.1

Release Date: Feb 5, 2021

Changes:
* Fix: Frontend Editor loading
* Fix: Cleanup and minor fixes