Deze plugin is niet getest met de laatste drie grote versies van WordPress. Mogelijk wordt het niet meer onderhouden of ondersteund. Er kunnen ook compatibiliteitsproblemen ontstaan wanneer het wordt gebruikt met recentere versies van WordPress.

Download

WP DeskLite – Helpdesk and Support Plugin

Door CodeFlock

Beschrijving

WP Desklite is a simple, easy to use, web-based customer helpdesk, and support ticket system. Users can create a ticket from the front-end. WP Desklite comes packed with a bunch of features that help you to run a support ticket with no extra cost.

WHAT DOES IT DO?

Check out the features of the plugin:

  • Tickets: Users can submit tickets from the front end and the agents responds from the wordpress backend
  • Access Control: Admin Can Assign support roles who has access to tickets
  • File attachments: Multiple files can be attached to the Tickets by the user and the Admin
  • E-mail notifications: The User and the admin recives email notification when a ticket is created or replied,
  • E-mail Customizations: All the Emails can be customised by the Admin
  • Ticket Types: Create unlimited Ticket Types. Eg: Bugs, Request, Customization etc
  • Multiple Departments: Create Unlimited Departments and Assign department to tickets for proper management
  • Admin can edit ticket at any time
  • Fully responsive design for front-end and admin
  • Strength & Flexibility
  • Easy to Use
  • Shortcodes for the My Tickets and New Ticket Form

Installatie

  1. Upload the plugin files to the /wp-content/plugins/wp-desklite directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress
  3. Use the Tickets -> Settings screen to configure the plugin.

FAQ

What is the Shortcode to Show the Tickets Form in the Front End

[wpdl_my_tickets]
The Above Shortcode can be used to Show Users Tickets in the Front End
Dont Worry, Normally We add a page automatically when the plugin is added called My Tickets with this shortcode

What is the Shortcode to Show the Add Tickets Form in the Front End

[wpdl_add_ticket]
Use The Above Shortcode to show the Add ticket from in the Front End

Beoordelingen

Er zijn geen beoordelingen voor deze plugin.

Bijdragers & ontwikkelaars

“WP DeskLite – Helpdesk and Support Plugin” is open source software. De volgende personen hebben bijgedragen aan deze plugin.

Bijdragers

Vertaal “WP DeskLite – Helpdesk and Support Plugin” naar jouw taal.

Interesse in ontwikkeling?

Bekijk de code, haal de SVN repository op, of abonneer je op het ontwikkellog via RSS.

Meta

Beoordelingen

Deze plugin is nog niet beoordeeld.

Log in om een beoordeling te versturen.

Bijdragers

Ondersteuning

Iets te melden? Hulp nodig?

Het supportforum bekijken