TWIPLA – Website Intelligence

FAQ

Do I need a TWIPLA account to use TWIPLA on WordPress?

Yes. A TWIPLA account is required to connect your WordPress website, collect website data, and access your analytics.

If your WordPress setup allows plugin installation, you can install and activate the TWIPLA plugin before creating an account. However, the setup will not be complete until you add your website to TWIPLA and enter its Website ID under Settings > TWIPLA.

If you choose the manual installation method, you will still need a TWIPLA account to add your website and obtain its tracking code.

You can create a free TWIPLA account to get started.

Is er een gratis TWIPLA abonnement?

Ja. TWIPLA biedt een abonnement dat voor altijd gratis is.

New users also receive a 30-day Premium trial, with no credit card or paid subscription required. When the trial ends, you can continue using TWIPLA on the Free plan or select a paid plan based on your traffic volume and feature requirements.

Your TWIPLA plan is separate from your WordPress hosting plan. WordPress.com users need a paid WordPress.com plan to install the plugin or add the tracking code, but they can use TWIPLA on its Free plan.

Visit the TWIPLA pricing page for current plan details.

Waarom zien bedrijven meer bezoekersgegevens in TWIPLA?

Veel analyseplatforms registreren bezoekers alleen als aan drie voorwaarden is voldaan:

• De browser van de bezoeker staat cookies toe.
• De bezoeker accepteert de cookietoestemmingsbanner.
• Het trackingscript wordt geladen zonder te worden geblokkeerd.

Zodra een van deze voorwaarden niet wordt vervuld, verschijnt het bezoek nooit in de analyserapporten.

Naarmate privacyregelgeving, toestemmingsbanners, trackingpreventie in browsers en adblockers gangbaarder worden, kunnen bedrijven het zicht verliezen op een aanzienlijk deel van hun websiteactiviteit. In veel gevallen missen traditionele analyseplatforms 60–80% van het werkelijke bezoekersverkeer.

TWIPLA is designed to address all three sources of data loss and effectively tracks 100% of site traffic.

The platform uses Cookieless Tracking across all privacy modes, reducing reliance on technologies that modern browsers increasingly restrict. In lower privacy modes, this can include privacy-friendly identification methods that do not depend on traditional cookies. In Maximum Privacy Mode, TWIPLA tracks traffic without cookies, fingerprinting, or other identifying technologies.

When a consent banner is in place and a visitor declines tracking, TWIPLA falls back to its consentless Maximum Privacy Mode. This allows traffic measurement to continue even when consent is not granted, preventing a major source of reporting gaps that affects many analytics platforms.

TWIPLA also supports First-Party Tracking. While many analytics tools load their tracking scripts from domains that are recognized by ad blockers and browser privacy features, TWIPLA can deliver its tracking code through a domain owned by the business itself. Because the script appears as a natural first-party asset rather than a known third-party tracking resource, it is far less likely to be blocked before it executes.

Door cookieloze tracking, toestemmingsvrije terugvaltracking en first-party levering van de trackingcode te combineren, herstelt TWIPLA het zicht op websiteactiviteit die veel traditionele analyseplatforms nooit registreren. Het resultaat is een veel completer beeld van het werkelijke verkeer, het bezoekersgedrag en de conversiekansen.

Hoe helpt TWIPLA bedrijven om aan verschillende privacyvereisten te voldoen?

TWIPLA provides four privacy modes: Light Privacy, Medium Privacy, GDPR Privacy, and Maximum Privacy. These allow organizations to balance the depth of their analytics data with their privacy requirements.

Maximum Privacy Mode is enabled by default and operates without cookies, fingerprinting, IP tracking, or identifiable visitor histories. Lower privacy modes provide access to additional visitor insights and may require consent, depending on the website’s configuration and applicable requirements.

On eligible plans, the Privacy Center also supports country-specific configurations, allowing organizations to apply different privacy settings based on visitor location.

Website owners remain responsible for selecting settings appropriate to their legal and organizational requirements.

Hoe kan TWIPLA teams helpen om websiteconversies te verbeteren?

TWIPLA connects website performance data, visitor behavior insights, and conversion outcomes in one platform:

• Conversieanalyse: Provides visibility into conversion performance across products, campaigns, traffic sources, devices, and visitor segments.
• Conversiefunnels: Shows where visitors progress, abandon, or encounter difficulties during important website journeys.
• Event Tracking: Measures interactions such as form submissions, button clicks, downloads, and purchases.
• Sessieopnames: Helps teams review individual visitor journeys and investigate the behaviors behind conversion outcomes.
• Page Heatmaps: Reveals engagement patterns and potential friction points across important pages.
• eCommerce Statistics: Gives online stores additional visibility into sales performance, revenue trends, purchasing behavior, products, and campaigns.

Samen helpen deze tools teams om knelpunten op te sporen, verbeteringen te prioriteren en beter onderbouwde optimalisatiebeslissingen te nemen.

Kan ik meerdere websites en domeinen beheren met TWIPLA?

Yes. You can add and manage an unlimited number of websites within one TWIPLA account.

Websites can remain on the TWIPLA Free plan or use separate paid TWIPLA plans based on their individual traffic and feature requirements.

Daardoor is TWIPLA geschikt voor website-eigenaren, bureaus, franchises, grote ondernemingen, SaaS-aanbieders en andere organisaties die meerdere digitale kanalen beheren.

Welke klantenondersteuning is er beschikbaar?

TWIPLA biedt selfservicebronnen, directe ondersteuning en begeleiding op maat om organisaties te helpen het maximale uit het platform te halen:

• Support Center: Access installation guides, feature documentation, privacy guidance, onboarding resources, and product walkthroughs.
• Direct assistance: Contact the support team through the website chat, in-platform support, or email at support@twipla.com.
• AI guidance: Use TWAIA, TWIPLA’s AI assistant, for guidance and insights within the platform.
• Training and onboarding: Discuss tailored onboarding, live training, and consultation opportunities with the TWIPLA team.
• Product demonstrations: Book a free demo for a personalized walkthrough of the platform.
• Enterprise support: Explore tailored support for organizations with complex technical and implementation requirements.

Hoe verwijder ik TWIPLA uit WordPress?

If you installed TWIPLA using the WordPress plugin:

1. Open Plugins in your WordPress dashboard.
2. Zoek TWIPLA in de lijst met geïnstalleerde plugins.
3. Select Deactivate.
4. Once the plugin has been deactivated, select Delete.

If you installed TWIPLA manually, remove the tracking code from your WordPress theme files or the code-insertion plugin used to add it.

Removing the plugin or tracking code stops TWIPLA from loading through that installation method. It does not automatically delete your TWIPLA account or previously collected data.

To permanently delete the website and its historical data, remove the website separately from your TWIPLA account settings. Export any data you want to retain before doing so, because website deletion is permanent.